Kaya918 regards every member's privacy as a non-negotiable responsibility. This document explains in detail how we collect, use, store, and protect your personal information in accordance with strict data protection standards.
Six data protection principles at the core of the kaya918 Privacy Policy
All data transmitted between your device and kaya918 servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions to ensure no third party can intercept your information.
Kaya918 has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
All member personal data is stored on servers protected with high-level encryption. Access to the member database is restricted to authorized personnel only and is continuously monitored.
You have the full right to access, correct, download and request deletion of your personal data. All data-related requests are handled by a dedicated kaya918 team within 30 business days.
Kaya918 only collects data that is genuinely necessary to provide services to you. We do not collect excessive information, and every type of data collected has a clear and legitimate purpose.
The kaya918 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular policy reviews to ensure full compliance with the latest legal developments.
This Privacy Policy is part of Terms and Conditions kaya918. By using our platform, you agree to the collection and use of your personal data as described in this document.
Kaya918 ("we", "Platform" or "kaya918") takes the privacy of every member seriously. We understand that in today's digital age, personal data protection is more than a legal obligation — it is the foundation of trust we extend to every individual who chooses to join us.
This Privacy Policy clearly and transparently explains how kaya918 collects, uses, stores, shares and protects your personal information when you use our platform, website and mobile applications. We have written this document in plain language so you truly understand your rights and how your data is managed.
This Policy applies to all kaya918 users and members in Malaysia, including those who access the platform via the official website or the Android and iOS mobile apps.
Kaya918 only collects data required for specific and legitimate purposes. Below are the types of data we collect and their purposes:
| Data Type | Specific Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC number / passport number | KYC verification, fraud prevention |
| Contact | Phone number, email address | Communications, account verification, notifications |
| Financial | Bank account details, transaction history | Deposit and withdrawal processing |
| Technical | IP address, device type, web browser | Security, platform analytics |
| Usage | Game history, website browsing habits | Service improvement, personalised recommendations |
| Communications | Support chat logs, emails, feedback | Dispute resolution, service improvement |
All data we collect is based on your consent, contractual necessity (to provide the services you requested), legal requirements (such as AML and KYC), or kaya918's legitimate interest in operating safely and efficiently.
The personal data you provide to kaya918 is used exclusively for the following purposes:
kaya918 guarantees: We do not use your personal data for any purpose outside the list above without first obtaining your explicit consent.
Kaya918 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in the course of legitimate business operations, there are limited situations where data may need to be shared:
Confidentiality Agreement: All third parties with access to kaya918 member data are bound by strict confidentiality agreements and are only permitted to use that data for specified purposes.
Kaya918 continuously invests in security technology and processes to ensure your personal data is protected to the highest standard. The security measures we implement include:
While kaya918 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in your own data security by keeping your account password confidential and not sharing your login credentials with anyone.
Kaya918 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage cookie usage through your web browser settings. Please note that disabling certain cookies may affect the functionality or gaming experience on the kaya918 platform.
Kaya918 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law:
You may request deletion of your personal data by contacting the kaya918 support team. However, certain data may not be erasable if it is required to fulfil active legal obligations.
As a kaya918 member, you have the following rights regarding your personal data held by us. All requests will be processed within 30 business days from the date of receipt:
You have the right to request and receive a copy of all personal data that kaya918 holds about you, including account information, transaction history and platform usage data.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction or update to that information.
In certain circumstances, you have the right to request erasure of your personal data ("right to be forgotten"), subject to applicable legal retention obligations.
You may object to the processing of your personal data for specific purposes, such as direct marketing communications, without affecting your ability to use kaya918's core services.
You have the right to receive your personal data in a machine-readable format so that you can transfer it to another platform should you wish to do so.
In certain situations, you may request a temporary restriction on the processing of your data — for example, while you dispute the accuracy of the data or are awaiting the outcome of a deletion request.
To exercise any of the rights above, please contact the kaya918 support team via 24/7 live chat or email [email protected], stating the right you wish to exercise and your account information for identity verification.
The kaya918 platform is restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If kaya918 discovers that personal data of a child has been collected without our knowledge, we will immediately take steps to delete that data and close any associated accounts. If you become aware that a child has registered an account on kaya918, please contact us immediately.
Kaya918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer.
For any major changes affecting how we use your personal data, kaya918 will provide at least 14 days' notice before the changes take effect, via your registered email or a prominent in-account notification. The "last updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
It is your responsibility to review this page from time to time. Your continued use of the kaya918 platform after any changes take effect constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding how kaya918 handles your personal data, we encourage you to contact us directly:
kaya918 Data Protection Team
Email: [email protected] (please include "Privacy Inquiry" in the subject line)
Live Chat: Available 24/7 via the kaya918 platform
Response Time: Within 5 business days for general enquiries, 30 days for personal data rights requests
We are committed to addressing every privacy inquiry seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection or the relevant regulatory body.
Your privacy is protected, your data is secure, and your gaming experience is guaranteed to be of the highest quality. Register a kaya918 account today and enjoy a truly trustworthy Malaysian gaming platform.